Troubleshooting

Troubleshooting

• Service Startup Failure: Check the sm_out.log file in the logs folder of the BotCity Studio SDK. Alternatively, review the Event Viewer under Windows Logs > Application.
• Configuration Issues: Ensure all settings are correctly defined and match the system specifications.
• Practical Example: See how to configure in the practical guide: Session Manager.

For further assistance, contact our support team.